Vol. 25, Iss. 2, June

The Resolutions Approach: Working with Denial in Child Protection Cases

Margaret Hiles, M.Sc.,

Child and Family Solutions

Colin Luger, M.Sc.

Resolutions Child Protection Consultancy

Address correspondence to Margaret Hiles, M. Sc. at Child and Family Solutions, 22 Coombe Lane, Bristol BS9 2AA United Kingdom. Email:



This paper introduces a therapeutic approach, the Resolutions Approach (RA), that is a way of working with child protection cases where a child has been injured or where there is a risk of sexual abuse and where parental denial is an issue. The RA is a hybrid approach, using a systemic perspective in work that has a collaborative and solution-focused methodology. Commencing with a description of the RA, we place the approach in a practical context by way of a case study. We include participating parents' evaluation of the RA as well as the those individuals who referred cases to the program; finally, we discuss some of the difficulties, rewards, and differences associated with using the RA in practice.

Cited by

, , , . (2008) Solution-Based Casework in Child Welfare: Preliminary Evaluation Research. Journal of Public Child Welfare 2:2, 197-227
Online publication date: 5-Sep-2008.
CrossRef
, , . (2008) Asian American Immigrant Families and Child Abuse: Cultural Considerations. Journal of Systemic Therapies 27:1, 16-29
Online publication date: 1-Mar-2008.
Abstract | PDF (70 KB) | PDF with links (70 KB) 
, , , , . (2007) Parents' Experiences in Child Protective Services: Analysis of a Dialogical Group Process. Family Process 46:3, 367-380
Online publication date: 1-Sep-2007.
CrossRef